Jive CoPilot

Context: Jive is a platform built to store documents and share information within the company. Problem: Over the years, most of the customers have stored multiple documents with similar context, making it time consuming to actually reach right information from multiple documents.

Solution: Jive CoPilot, which would use user's own token and search permissions to find documents related to user's question, create a mini-RAG environment to answer the question directly. We have not uploaded customers entire document to a RAG environment for 2 critical reasons:
1. Not every user has access to same documents. Each department has their own restricted information, and hence, making it available to everyone would cause issues.
2. During customer interviews, we realised most customers are very hesitant on adding every information AI, as it could've created legal issues on their end.

Based on these two main reasons, it was better suited to create mini-RAGS to restrict shared information for all parties.